for Outlook

Now you can access your XFINITY Connect Email, Address Book, and Calendar in Microsoft Outlook!
Access your XFINITY Connect email from your Outlook.
Address Book
See all your XFINITY Connect address book contacts in Outlook.
Access your XFINITY Connect calendar directly from Outlook.

How to Install XFINITY Connect for Outlook

  1. Download and Save the installation file

    Save the file to a location you can easily remember such as your desktop. You will need to find the file in step 2. If you have Microsoft Outlook running on your computer, please close the Outlook client before proceeding.

  2. Double-click the installation file

    This will start the installation. Follow the directions in the installation and once the installation finishes click the close button and proceed to step 3.

  3. Start Outlook

    You should now see the XFINITY Connect for Outlook setup wizard. Follow the directions in the wizard to finish the setup.

Help and Support

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  1. Does this plugin work for Outlook on Mac?

    No, this plugin only works with the Outlook 2007 and 2010 on Windows XP and Windows 7.

  2. Should I uninstall the Plaxo toolbar before installing XFINITY Connect for Outlook?

    Yes, if you have the Plaxo toolbar installed on your computer, it is advised that you uninstall the Plaxo toolbar through your Control Panel before installing XFINITY Connect for Outlook. Your Plaxo contacts will still be in sync with XFINITY Connect and therefore available to you via the XFINITY Connect for Outlook plugin.

  3. I already have my XFINITY Connect Email setup as POP/IMAP in my Outlook client. Would the XFINITY Connect for Outlook plugin interfere with my POP/IMAP settings?

    No, if a POP or IMAP inbox is detected during setup, the plugin skips the email setup via the XFINITY Connect Outlook plugin, leaving your current POP/IMAP setup intact.

  4. How can I uninstall the plugin?

    You can uninstall the XFINITY Connect for Outlook plugin at anytime through the "Programs and Features" screen in Control Panel.

Supported Platforms

  • Outlook 2007 on Windows XP

  • Outlook 2010 on Windows XP

  • Outlook 2007 on Windows 7 (including 64-bit)

  • Outlook 2010 on Windows 7 (including 64-bit)